Terms of Services

 

Our Guarantee

 

We guarantee our cleaning work for 4 working days from the day of the exit clean. This bond back guarantee covers all items on our checklist, which is included on the receipt we give you at the completion of the cleaning. If you are ending your lease, our guarantee is given so that your agent has time to inspect the clean and your bond can be returned with no hassles. If your agent is not completely satisfied, on written notice we will return within 48 hours to rectify any cleaning issue.

 

Booking our Service

 

You can book an end of lease or bond clean by calling Ron on 0410-599-336, sending us an email or replying to our online quote request response. For a full clean, we usually begin at 8 or 9 o'clock in the morning and will have the job completed before the end of the day. Earlier or later starting times can be arranged on request. We work Monday to Sunday, and service all Melbourne suburbs.

 

The day of the clean

 

We ask that the house be empty when our cleaners arrive (unless you have been quoted for a furnished premises). Our cleaners will call about an hour before the clean is completed, and provide you a written guarantee and receipt.